These terms and conditions regulate the contractual relationship between Rosy Cakes Madrid S.L. and the users who contract its products and services through the website. www.rosycakesmadrid.com. By placing an order, the user accepts these terms and conditions in full.
Seller Identification
Company name: Rosy Cakes Madrid
NIF: Y7110323W
Registered Office: Plaza de nicaragua, 11 - Móstoles - Madrid
E-mail: contact@rosycakesmadrid.com
Contact telephone number: +34 657 48 00 86
Recruitment Process
1. Registration and Ordering
1.1. To place an order, the user must register on the website by providing truthful and updated information. 1.2. Once registered, the user can select the desired products and add them to the shopping cart. 1.3. To complete the purchase, the user must follow the steps indicated on the website and provide the corresponding payment details.
2. Order Confirmation
2.1. After receiving the order, Rosy Cakes Madrid will send a confirmation email to the user with the details of the order. 2.2. If there is any error in the order confirmation, the user must immediately contact Rosy Cakes Madrid to correct it.
Prices and Payment Methods
3. Prices
3.1. The prices of the products are indicated in euros and include the applicable VAT. Rosy Cakes Madrid reserves the right to modify prices at any time. However, changes will not affect orders already confirmed.
4. Methods of payment
4.1. The user can pay for his order by credit card, PayPal or bank transfer. 4.2. Payment must be completed in full before delivery of the order.
Delivery and Deadlines
5. Delivery
5.1. Rosy Cakes Madrid will deliver orders to the address indicated by the user during the purchase process. 5.2. Deliveries are made exclusively in the Community of Madrid.
6. Delivery Deadlines
6.1. The standard delivery time is 48 hours from confirmation of the order, unless otherwise stated. 6.2. In the case of customised products, the delivery time may be longer, as indicated in the order confirmation.
Cancellations and Refunds
7. Cancellations
7.1. The user may cancel his order at no additional cost up to 24 hours before the scheduled delivery date. 7.2. To cancel an order, the user must contact Rosy Cakes Madrid by email or telephone.
8. Returns
8.1. Given the perishable nature of the products, returns are not accepted once the order has been delivered. 8.2. If the product received is defective or does not correspond to the order, the user must notify Rosy Cakes Madrid within a maximum period of 24 hours to manage a solution.
Data Protection
- Rosy Cakes Madrid complies with current legislation on personal data protection. The data provided by the user will be processed in accordance with our Privacy Policy.
Applicable Law and Jurisdiction
- These terms and conditions are governed by Spanish law. In the event of any dispute, the parties shall submit to the courts and tribunals of Madrid, expressly waiving any other jurisdiction to which they may be entitled.
Contact
If you have any questions or queries about these terms and conditions, you can contact us through the means indicated above.
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